1. Introduction At Phenom Figurines, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website.

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2. Information We Collect We collect various types of information to provide and improve our services:

• Personal Information: When you place an order, create an account, or subscribe to our newsletter, we may collect personal details such as your name, email address, phone number, and shipping address.

• Payment Information: To process your purchases, we collect payment details, including credit card information or other financial data.

• Usage Data: We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, and other usage data through cookies and similar technologies.

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3. How We Use Your Information The information we collect is used for the following purposes:

• Order Processing: To fulfill and deliver your orders, and to provide updates about your purchase.

• Customer Support: To respond to your inquiries, provide assistance, and resolve issues.

• Personalization: To tailor our website and communications to your preferences.

• Marketing: To send you promotional offers, newsletters, and updates if you have opted in to receive them.

• Improvement: To analyze and enhance our website, products, and services.

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4. Sharing Your Information We do not sell your personal information to third parties. However, we may share your data with trusted partners to fulfill our services:

• Service Providers: We share your information with third-party service providers, such as payment processors and shipping companies, who assist in processing your orders.

• Legal Compliance: We may disclose your information if required by law or in response to legal requests.

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5. Data Security We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure.

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6. Your Rights You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Correct any inaccurate or incomplete information.

• Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.

• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

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7. Cookies Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how you interact with our site, allowing us to improve our services. You can manage your cookie preferences through your browser settings.

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8. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

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9. Contact Information If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

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Email: phenom.figurines@gmail.com
Phone: +91-8088180694